Restrictions and limits when using cMailPro

The described technical restrictions for customers, using the service of cMailPro will take place, starting from 01.05.2015. The restrictions are going to be implemented, with the aim of providing a quality service and preventing clients abusing it. We have two types of limitations:

  • Based on the client’s cMailPro plan
  • Based on the type of account - Basic or Premium.

Plan based limitations

StartUpProCorporate.
Domain positions51015How many domains could be added in a single cMailPro plan.
Basic Accounts200200200Every user can create 200 Basic accounts.
Number of mailing lists2510.
Mailing list subscribers500500500.
Group members100100100.
Maximum chat contacts120120120.
  • Limitations based on account types**

    | Basic | Premium| ------------------|----------------|---------------- POP3 simultaneous sessions | 10 | 30 IMAP simultaneous sessions | 10 | 30 Simultaneous webmail sessions | 10 | 30 XMPP sessions (different devices) | not an option | 30 ActiveSync simultaneous sessions | not an option | 10 or reaching Bandwidth limitation Log in limit | 50 times for 5 minutes and 500 for 24 hours | 100 for 5 minutes and 1000 for 24 hours Attached files size | not an option | 600MB Max file size | Not an option | 2GB Maximal number of mails send by a single account for 1 hour | 250 an hour and 2000 daily | 1000 an hour and 4000 daily Attached files | 50MB | 50MB Message size | 150MB | 150MB Single message receivers | 50 | 50 Maximal number of filters for 1 domain | 300 | 300 Maximal number of filters for 1 account | 20 | 30 E-mail size | 2GB | 6GB Possible number of single message resents | 100 | 300 Maximal account number receiving the resent message | 10 | 10 Inbox messages for a minute | 180 | 250 Inbox messages for 1 hour | 300 | 500 Inbox messages a day | 2,000 | 5000

Limits based on connection and traffic

Type of limitfor 1 hourfor 1 day
Downloading a file from the web client750 MB15120 MB
Uploading a file from the web client1000 MB1500 MB
Downloading a file from IMAP2500 MB2500 MB
Downloading a file from POP1250 MB1250 MB
Uploading a file from IMAP500 MB500 MB
Address list restrictions20003000
Maximal number public/shared filesNot an option1000
Maximal number of messages in a single mailbox folder500000500000
Maximal number of subfolders in a mailbox folder10001000
Maximal folder hierarchy depth 300300
Maximal number of users in a distribution group300 members300 members
Number of notes500500
Number of calendar invitations2525
Number of daily calendar notes250250
Number of nicknames5050
Number of identities1010